Team Leader/Supervisor
Level 3
Who is this for?
People who are working in, or towards a first line management or supervisory role. It is also beneficial for those who have been in this role a while, but not had any specific or formal development for some time.
Overview
A team leader or supervisor is the first line of management, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals; specific responsibilities will vary, but the knowledge, skills and behaviors needed will be the same whatever the role. Our programme will work through a range of topics to cover all aspects of day-to-day life in these roles, providing the new tools and learning to be actioned every day in the workplace.
Qualification
- Optional – ILM/CMI Level 3 award
Duration
9 modules – 1 day per month (min 9 months)
Cost
£1,495 +VAT
Learner Journey
Our workshop topics are:
- Personal effectiveness
- Introduction to leadership & management
- Engaging and motivating teams
- Communication & building relationships
- Presentation skills
- Performance management
- Difficult conversations
- Performance coaching
- Problem solving & decision making
- Chairing meetings
- Implementing change in the workplace