Charlie has had a varied career including being a tax accountant, director of golf and a self-employed coach, all of which has led to her dream job as Director of Lighthouse. Charlie has a genuine belief in people development. Everyone has hidden or untapped talents, and Charlie wants Lighthouse to deliver programmes that enable our delegates to explore and discover how they can be their best at work – whatever their job. Charlie enjoys sport, particularly golf and cricket, is an avid reader and spends the weekends walking on the Suffolk Coast – whatever the weather.

Michelle is a Senior Training Professional, delivering many successful training interventions, with completion of all elements of the training cycle. As a Senior Training Manager, she led director sponsored training and development that reached over 1000 sales staff, along with regional and head office support teams in the financial services arena. Michelle creates an interactive learning environment, allowing practical illustrations to “hit the mark”, creating space for leaners to consider the impact they generate within their workplace, along of course with potential change they may wish to consider.

Ward, a Certified Principal Business Psychologist, brings 25 years of experience in organisational development and learning. A Registered Scientist and a member of both the British Psychological Society and the Psychological Society of Ireland. Ward specialises in designing management and leadership programs, His international talent programs have impacted individuals from more than 20 countries. All his work has two enduring themes: Learning and Behaviour, helping people learn from their experiences and to improve interactions with others. Outside work, Ward enjoys watching judo (bones not as young so doesn’t play as much), reading, and cooking.

I design, deliver and facilitate high impact learning whilst building strong, productive working relationships with key stakeholders.  I have extensive experience of management and leadership development from facilitated learning to delivering appropriate training solutions whilst providing a strong and enjoyable learning experience. 

One of my foundation values is that of authenticity and Emotional Intelligence, I feel it’s incredibly important that individuals are given the strategies and reflection time in order for them to then demonstrate behaviours in an authentic way that benefits themselves and the organisation they work for.

I have a huge interest in Menopause and how we can not only manage but also develop our confidence and skill set during this period. 

I enjoy running, weights and reading anything and everything but hate baking, that’s for Mary Berry…

17 years working through a variety of leadership roles within the car rental industry, including my own journey through a Leadership Development programme in the early years which opened my eyes to what makes a good leader and instilled a passion for providing a great service not just to clients, customers and partners, but also to employees.  I really believe in Lighthouse’s motto about ridding the world of bad managers!

I spend much of my spare time out exploring with my three young children, wild swimming, tree climbing and bike riding, and I love getting on the dancefloor wherever there is music!

Grant has been in Learning and Development for 30 years, as a trainer, coach, mentor and facilitator. He’s passionate about learning, in particular how it helps people grow their self-esteem and find their unique purpose. He’s admired Lighthouse’s approach to people and learning for a long time so when he was given the opportunity to join our team he didn’t hesitate. Grant is a keen photographer and enjoys lots of exercise, in particular cycling and walking in the beautiful Norfolk countryside.

Working for 15 years within a college setting and going through an upward trajectory to Head of Management and Professional. Matt enjoys the three R’s, rugby, reading and running. He is happily married and has a daughter at Uni and son about to take GCSEs.